Wholesale Policies

Last updated: 27 September 2026

Menozi offers wholesale pricing to qualified retailers. To apply, e-mail contact@menozi.com with your business details. By making wholesale purchases from Menozi, retailers agree to these policies.

1. Eligibility for a wholesale account

You (“the retailer”) must have a physical shop, with or without an online website, OR be an online-only seller with an established following to be eligible for a wholesale account and remain a reseller of our goods. Selling on third-party marketplaces (Etsy, eBay, Amazon) and purchasing items for personal use under a wholesale account is strictly prohibited.

All buyers are reviewed and vetted to ensure fit and to confirm that your shop is a legitimate business. Menozi reserves the right to deny applications that may not be appropriate due to fit, or to decline orders for any reason after approval.

2. Invoice

Menozi is happy to issue an invoice for payment (in USD). Please contact us to place your wholesale order.

3. Pricing

All pricing on our site is in US dollars. Wholesale prices are only available to qualified retailers who plan to resell the items on their website or in-store. Promotional or volume orders do not automatically qualify for wholesale pricing but may qualify for a discount – please inquire.

4. Additional discounts

Because retailers already receive a significant discount, wholesale pricing does not qualify for additional discounts unless offered during a promotion, or unless high-volume orders are placed and pricing is mutually agreed under contract. Wholesale orders that have additional discount codes applied at checkout will be canceled.

5. Payment terms

All wholesale orders must be paid upfront prior to shipment, by the payment methods listed in our Payment Policy or by Stripe invoice.

6. Shipping

We ship wholesale orders within the United States only, from our US fulfillment network – the same free-shipping terms as retail orders apply, including LTL freight on heavy items. See our Shipping Policy for carrier and transit details (typically 3 – 6 days (Monday to Friday) after dispatch).

7. Fulfillment

Once payment has been received, orders placed before 3:00 PM (Central Time) take 1 – 2 days (Monday to Friday) to fulfill unless otherwise notified.

8. Selling in bulk to B2B accounts

We accept bulk selling to B2B accounts and other wholesalers, subject to the same vetting as retail wholesale accounts.

9. Return protocol

If you have ordered through Menozi, please follow our Refund & Returns Policy and contact us for the next steps before shipping anything back.

10. Damaged items

All items are quality-checked before they are shipped. Please inspect all shipments immediately upon arrival – for freight deliveries note any damage on the carrier’s paperwork – and contact us within 5 days of receiving the order to discuss any issues. Damaged, defective or incorrect items are replaced or refunded at our expense.

11. Customer support

We are always here to help. If you have any questions or need assistance, reach out using the details below.

Store name: Menozi

Address: 14821 Blue Mound Rd, Haslet, TX 76052, USA

E-mail: contact@menozi.com (preferred)

Phone: +1 281-849-9469

Customer service hours (CT):
Monday to Friday: 9:00 AM – 6:00 PM
Saturday and Sunday: 10:00 AM – 4:00 PM

We aim to answer every enquiry within 24 hours.